When trying to define the problem definition often we discover that this is not as easy. In many cases the initial statement / demand has not been clear or lacked focus.
In order to tackle this problem one could try the Boundary Examination technique:
- Write down an initial statement of the problem.
- Underline key words
- Examine each key word for hidden assumptions. A good way to do this is to see how the meaning of the statement changes if you replace a key word by a synonym or near synonym.
- Having explored how the particular choice of key words affects the meaning of the statement, see if you can redefine the problem in a better way.
- The aim is not necessarily to change the position of the boundary but rather to understand more clearly how the wording of the problem is affecting our assumptions about the boundary
Check out the Innowiz blogspot for more information